Business Etiquette in Southeast Europe: A Guide for Erasmus Interns

“A man’s manners are a mirror in which he shows his portrait.” — Johan Wolfgang von Goethe

Moving into another country for an Erasmus internship brings a lot of new challenges to overcome, people to meet, places to see, and cultural differences to learn. As an intern entering the world of business, you must learn the business etiquette of the country you are staying in. If you are staying in some of Southeast Europe, we have a few good tips for you!

  1. PUNCTUALITY!

    Probably the most important thing you must learn about the business etiquette of people from Southeast Europe is that they appreciate being on time and arriving at your meetings and work punctually. If you can’t make it at least 15 minutes before your working day, try to arrive on time. Normally, working hours in Southeast Europe are from 09:00-17:00. Aim to arrive by 8:45. As for meetings, it’s also considered good to be 20 minutes early. First impressions last!

    2. Business etiquette
  2. “LET YOUR HANDSHAKE BE A GREATER BOND THAN ANY WRITTEN CONTRACT”

    You can tell a lot about a person from their handshake. Normally, in Southeast European countries, a firm, strong handshake is considered a sign of a firm and strong personality. Don’t allow yourself to shake someone’s hand weakly; it's not recommended.

    3. Business handshake
  3. EYE CONTACT MATTERS!

    Eye contact is just as important as the handshake. When first meeting someone important, make direct eye contact. You don’t have to stare all the time; you don’t want someone to think you’re crazy. But you do need to seem confident, so don’t be afraid of making eye contact.

  4. TRUST IS A GOOD BUSINESS PRACTICE

    Although your expertise is crucial as an intern, what is more appreciated is trust. Your boss and colleagues will value you more if you come off as trustworthy and reliable. Of course, that doesn’t mean you don't have to be good at what you do. But if you want to leave an impression of excellence, be reliable.

    5. Business meeting
  5. ADDRESS PEOPLE IN THE RIGHT WAY

    If you’re in doubt, keep it formal. For the first period, use Mr., Mrs., Miss, or Ms. After you’ve built a rapport with your bosses and colleagues, you can adopt a more casual approach. Southeast Europeans are very open and cheerful once you get to know them. Business etiquette is important, but remember to also be comfortable and open with everyone. Good luck!

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