OFFERTA ES-1012:

CUSTOMER SUPPORT FRENCH SPEAKER IN VALENCIA (SPAIN)

DESCRIZIONE DELL'AZIENDA: Spanish company located in Valencia specialized in renewable energy and more particularly in charging electric cars.
SETTORE DELL'AZIENDA: INDUSTRIA MANIFATTURIERA
LUOGO: Xirivella (Spagna)
TAGLIA DELL'AZIENDA: 50-250
DURATA DEL TIROCINIO: 6 mesi
DATA DI INIZIO: Appena possibile
AREE: Business, Informatica, Scienze Sociali, Pedagogia, Media e Marketing, Lingue, Ingegneria
REQUISITI: - Fluency in English and French, both spoken and written is essential.
- Fluency in Italian and Portuguese is highly valued.
- Software knowledge
- Experience or knowledge in computing, especially in networks and operating systems.
- Knowledge of electricity, especially in the context of charging systems for electric vehicles.
- Ability to work in a team
- Previous experience in customer support or a related field.
- Excellent problem-solving and interpersonal skills.
- Ability to work in a fast-paced environment.
COMPITI:
  • Provide technical assistance to customers regarding the operation of our electric vehicle chargers, both by phone and email
  • Provide technical guidance on the installation and proper use of our products.
  • Diagnose and resolve technical problems, offering practical and effective solutions to the French and English-speaking markets.
  • Respond promptly and professionally to customer inquiries via email, phone, and live chat in French.
  • Provide information, troubleshoot issues, and resolve customer concerns effectively
  • Collaborate with other teams to ensure swift resolution of customer issues.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities for process improvement to enhance the customer experience.
ORE DI LAVORO: 40 ore a settimana
LINGUE:
  • French Nativo
  • Inglese (almeno B2)
  • Spanish (almeno B2)
CONTRIBUTO ECONOMICO:
ASSUMONO DOPO: Sì

COSTO DELLA VITA

Valencia / València
EUR
Accommodation costs 136.78 - 371.08
Bill costs 31.85 - 84.00
Transport costs -19.06 - 82.64
Bike costs 26.81 - 33.34
Food costs 6.57 - 15.01
Phone costs 2.87 - 11.68
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